Terms of service

Terms of Service

These Terms of Service govern your use of the Sunny Garden website and the purchase of products from our store. By accessing our website and/or placing an order, you agree to be bound by these terms in accordance with applicable UK laws and Shopify Payments requirements.

1. General Information
This website is operated by Sunny Garden. Throughout the site, the terms “we”, “us” and “our” refer to Sunny Garden. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

If you do not agree with all the terms and conditions, you must not use this website.

2. Eligibility
By using this site, you confirm that you are at least 18 years old or have permission from a legal guardian to use this website and make purchases.

3. Products and Services
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify descriptions and pricing at any time without prior notice.

We make every effort to ensure that product descriptions, images, and specifications are accurate; however, we do not guarantee that all information is error-free.

4. Pricing and Payments
All prices are displayed in the applicable currency and include VAT where required by law.

We accept payments via secure payment methods, including Shopify Payments. By providing payment information, you confirm that you are authorised to use the chosen payment method.

We reserve the right to refuse or cancel any order if fraud or unauthorised activity is suspected.

5. Order Acceptance and Cancellation
Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product unavailability

  • Errors in pricing or product information

  • Suspected fraudulent activity

If your order is cancelled, you will receive a full refund.

6. Shipping and Delivery
Delivery times are estimates and may vary depending on location and external factors.

We are not liable for delays caused by couriers, customs, or unforeseen circumstances. Risk of loss and ownership of goods pass to you upon delivery.

7. Returns and Refunds
Our Return and Refund Policy forms part of these Terms of Service. Please refer to that policy for full details regarding returns, cancellations, and refunds.

8. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Sunny Garden and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability
To the fullest extent permitted by law, Sunny Garden shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these terms excludes or limits your statutory rights under UK consumer law.

10. Indemnification
You agree to indemnify and hold Sunny Garden harmless from any claims, damages, or expenses arising from your misuse of the website or violation of these terms.

11. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.

12. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Continued use of the website constitutes acceptance of those changes.

13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

14. Contact Information
For any questions regarding these Terms of Service, please contact us:
Email: sunnygardenuk@outlook.com
Phone: +44 2074931954

We aim to provide a secure, transparent, and reliable shopping experience for all customers.